Tenant Faq

How much will reporting my rent increase my credit score?
It would be impossible to provide specific numbers. Credit scores are based on each individual’s unique situation. However, we do promise that renters who use the service benefit by adding positive credit history to their credit report. We offer a 100% Satisfaction Guarantee that your rent payments will appear on your credit report.
Which credit bureau do you report to?
We are able to report your rent payments to TransUnion. In the future we will submit your rental payments to the other credit bureaus.
What if I'm late with rent?
Rent payments are only considered late on your credit report if rent is over 30 days late. As long as you pay rent within 30 days of due your rent is considered on time on your credit report.
How long does it take for my rent to show up on my credit report?
We submit rent data to TransUnion once a month. We strive to be as fast as possible and most renters’ rental payments are reported to their credit report in under 7 days. In certain cases it can take over 30 days for rent payments to appear on your credit report. The timeline for when your rent payments appear on your report is decided by the credit bureaus.
How will rent report on my credit report?
Rent will be counted as a open trade line on your credit report.
Does my landlord have to be involved?
Yes, your landlord or property manager must verify your rent payments each month. It’s free and easy for your landlord or property manager to verify your rental payments.
Aren't my rent payments already reported to my credit bureaus?
No. This is a common misunderstanding. In the past only late rent payments, usually from eviction or a lease skip-out, have been reported on credit reports.
How do I cancel my membership?
You can cancel anytime by contacting us. There is no cancellation fee.